December 18, 2025
Quick recap
The meeting focused on addressing billing and payment challenges faced by providers under the Be Well and HHSC contracts. Participants discussed delays in receiving payments, with Be Well causing a 30-35 day delay for MOUD services and no payments received for YRC, RSS, and TTOR. Carrie highlighted the extensive process required for submitting invoices and receipts, which she felt was overly burdensome. Noelle explained that Be Well took over the work previously done by HHSC and suggested that the extra requirements were likely meant to protect Be Well in case of audits. The group also touched on challenges with CCMS reporting and the upcoming changes to how program income reports would be handled. The conversation ended with a brief discussion about holiday plans and a sharing of innovative programming initiatives at residential treatment facilities.